Fitness Challenge Support

To join a group, you need a unique 4-character Group Code from the group administrator. Tap "Join Group" on the home screen and enter the code to participate.

Make sure you have granted the required health permissions for your device:

• iOS (Apple Health): Open the Settings app > Privacy & Security > Health > Fitness Challenge and ensure all read permissions are turned on.
• Android (Health Connect): Open Settings > Apps > Fitness Challenge > Permissions > Health Connect (or open the Health Connect app directly) and ensure permissions for Steps, Distance, Calories, or Exercise are enabled.

The app automatically syncs your latest activity whenever you open or pull down to refresh the leaderboard.

Yes! Fitness Challenge is fully cross-platform. Group members using iPhone (syncing via Apple Health) and Android (syncing via Google Health Connect) participate together in real time on the same leaderboards.

Yes! You can join and participate in up to 5 different challenge groups simultaneously. You can switch between your active groups directly from the Home screen.

Yes. Your data is only shared with members of your specific group. We do not use your data for advertising or tracking. Review our Privacy Policy for more details.

You can delete your account at any time directly inside the app:

1. Open the Fitness Challenge app and go to your Profile screen.
2. Scroll down to the Danger Zone section.
3. Tap Delete Account and follow the confirmation prompts.

Deleting your account is immediate and permanent. It erases your profile information, challenge history, leaderboard scores, and group memberships. You can also request manual deletion by emailing us at support@fitnesschallenge.club.