Fitness Challenge Support

We're here to help you stay active and competitive.

Contact Us

Have a question, feedback, or need help with the app? Send us an email and we'll get back to you as soon as possible.

Email Support

Or email us directly at: support@fitnesschallenge.club

Frequently Asked Questions

How do I join a group?

To join a group, you need a unique 4-character Group Code from the group administrator. Tap "Join Group" on the home screen and enter the code to participate.

My steps aren't updating. What do I do?

Make sure you have granted the required health permissions for your device:

The app automatically syncs your latest activity whenever you open or pull down to refresh the leaderboard.

Can Android and iPhone users compete together in the same group?

Yes! Fitness Challenge is fully cross-platform. Group members using iPhone (syncing via Apple Health) and Android (syncing via Google Health Connect) participate together in real time on the same leaderboards.

Can I participate in multiple challenges?

Yes! You can join and participate in up to 5 different challenge groups simultaneously. You can switch between your active groups directly from the Home screen.

Is my workout data private?

Yes. Your data is only shared with members of your specific group. We do not use your data for advertising or tracking. Review our Privacy Policy for more details.